Privacy Policy
Dr Kanowitz Dental Surgery Privacy Policy
At Dr Kanowitz Dental Surgery, we are committed to protecting your privacy and handling your personal information in a responsible and secure manner.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Further information about the Australian Privacy Principles can be found on the Office of the Australian Information Commissioner (OAIC) website:
What Is Personal Information?
Personal information is information or an opinion that identifies an individual.
The personal information we may collect includes:
Name
Phone number
Email address
Residential address
Appointment details
Medical and dental history
Health information relevant to your treatment
Information submitted through website forms or enquiries
How We Collect Personal Information
We may collect personal information through:
Telephone conversations
Email correspondence
Online forms submitted through our website
Appointment bookings and enquiries
Cookies and website analytics tools
Third-party platforms or referrals
Social media interactions
Other publicly available sources where appropriate
Marketing Communications
Where you have consented to receive communications from us, we may contact you via email, phone, or SMS regarding appointments, clinic updates, promotions, or relevant services.
You may opt out of marketing communications at any time by:
Clicking the unsubscribe link in emails
Replying STOP to SMS messages
Contacting our clinic directly
Sensitive Information
Sensitive information includes health information and other information protected under Australian privacy laws.
We will only collect, use, or disclose sensitive information:
For the primary purpose for which it was collected
For a directly related secondary purpose you would reasonably expect
With your consent
Where required or authorised by law
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve website functionality, monitor performance, and better understand visitor interactions.
Cookies generally do not identify you personally but may collect information such as browser type, pages visited, and time spent on the website.
You may choose to disable cookies through your browser settings.
Disclosure of Personal Information
We may disclose personal information:
To third-party service providers who assist in operating our business and website
To healthcare providers involved in your care where appropriate
Where required or authorised by law
With your consent
Some third-party service providers we use may store or process information outside Australia. We take reasonable steps to ensure these providers handle personal information in accordance with Australian privacy obligations.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Personal information may be stored electronically and/or in physical records.
When personal information is no longer required, we will take reasonable steps to securely destroy or de-identify it, subject to legal and professional record retention obligations.
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.
To request access or correction, please contact us in writing using the details below.
We may require identification before releasing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Dr Kanowitz Dental Surgery
Suite 619, Level 6, 1C Burdett Street
Hornsby NSW 2077
Phone: (02) 9477 6408
Email: [email protected]
Last Updated: May 2026